Refund Policy

At TechnoHana, our goal is to ensure that our students are fully satisfied with their learning experience. If for any reason you are not satisfied, we offer a refund policy under the following conditions:

1. Eligibility for Refund

Refunds can be requested under the following circumstances:

• The refund request is made within **7 days** of the purchase date.
• The student has accessed less than **20%** of the course material.
• Refund requests are valid for technical issues or dissatisfaction with the course content.

2. Non-Refundable Cases

We do not issue refunds under these conditions:

• If more than **20%** of the course content has been accessed or completed.
• For any promotional or discounted course purchases.
• Courses that have been fully completed or where a certificate has been issued.

3. How to Request a Refund

To request a refund, please email our support team at billing@technohana.com with the following information:

• Your full name and email address used to register.
• The course name and purchase date.
• A detailed explanation of the issue or reason for requesting a refund.

Our team will review your request and respond within **3-5 business days**. Approved refunds will be processed within **5-10 business days**.

4. Exceptions to the Refund Policy

Refunds are not applicable for certain services, such as:

• Personalized coaching or consultation services.
• Physical products or materials that have been shipped or accessed.

5. Modifications to the Refund Policy

TechnoHana reserves the right to modify or update this refund policy at any time. Any changes will be reflected on this page, and continued use of our services implies acceptance of the updated policy.